E-commerce in Milan
Best E-commerce UX Agencies in Milan (August 2026)
6 E-commerce-specialized UX agencies based in Milan. Top-ranked: Sketchin, Moze Studio, Alkemy.
5 of the 6 agencies listed have documented E-commerce client work, verified against published case studies.
Design is a revenue lever, not decoration—and a pretty checkout that doesn't convert is worthless. These agencies understand that 70% of your traffic is mobile but conversion is 50% lower than desktop, and they know exactly how to fix that gap. Deep expertise in mobile app design, Shopify and Magento platform constraints, and UX audits for conversion optimization where every friction point has a measurable cost in lost revenue.
Market snapshot
Pricing for E-commerce UX agencies in Milan
Of the 6 e-commerce ux agencies on this page, 5 publish complete hourly rate ranges. Across them, rates span €80–€155, with a median around €115/hr. The European E-commerce average is €70-130/hr.
| Tier | Hourly rate | Agencies |
|---|---|---|
| Budget | €50–99/hr | 3 — Alkemy, Kettydo, Reply Design |
| Mid-tier | €100–149/hr | 2 — Sketchin, Moze Studio |
Team capacity in Milan
All 6 agencies on this page disclose team size. The distribution breaks down as:
- Small/mid (10-49)2 agencies — Moze Studio, Conflux
- Mid studio (50-99)2 agencies — Sketchin, Kettydo
- Large studio (100+)2 agencies — Alkemy, Reply Design
Rankings updated August 2026

Sketchin
#21Milan, Italy
Client evidence: 14 documented clients overall
Best for: Enterprise and public-sector teams running multi-stakeholder service-design and design-system programs, such as INPS, Enel and Nexi.

Moze Studio
#34Milan, Italy
Client evidence: 14 documented clients overall
Best for: Funded startups and scale-ups that want research-led product UX/UI and front-end build from one design-and-dev team.

Alkemy
#68Milan, Italy
Client evidence: 10 documented clients overall
Best for: Large consumer brands (Ducati, Campari, Trenitalia) that need e-commerce, loyalty, and social built and run end-to-end.

Kettydo
#72Milan, Italy
Client evidence: 19 documented clients overall
Best for: Consumer brands and banks building CRM-driven loyalty and engagement programs, like Lavazza, Pampers and BPER Banca.

Conflux
#81Milan, Italy
Milan UX research agency with Moncler e-commerce and Wide Group fintech work.
Other industries served by Milan E-commerce agencies
Beyond E-commerce, these 6 agencies also publish experience in:
| Industry | Agencies with stated experience |
|---|---|
| Retail | 4 of 6 — Sketchin, Alkemy, Kettydo, Reply Design |
| FinTech | 3 of 6 — Sketchin, Kettydo, Conflux |
| Energy | 2 of 6 — Sketchin, Kettydo |
| Healthcare | 2 of 6 — Moze Studio, Conflux |
| AI/ML | 2 of 6 — Moze Studio, Reply Design |
| Government | 1 of 6 — Sketchin |
| Media | 1 of 6 — Sketchin |
| SaaS & B2B | 1 of 6 — Moze Studio |
| Automotive | 1 of 6 — Reply Design |
Most common services offered by Milan E-commerce agencies
These 6 E-commerce agencies most commonly offer:
- UX/UI Design5 of 6 — Sketchin, Moze Studio, Alkemy, Kettydo, +1 more
- Service Design2 of 6 — Sketchin, Reply Design
- Development2 of 6 — Alkemy, Kettydo
- Digital Strategy1 of 6 — Sketchin
- Product Design1 of 6 — Moze Studio
- Web Development1 of 6 — Moze Studio
Frequently asked questions — E-commerce in Milan
- How much do E-commerce UX agencies in Milan charge?
- Of the 6 E-commerce UX agencies on this page, 5 publish complete hourly rate ranges. They range from €80 to €155, with a median around €115. The European E-commerce average is €70-130/hr. 3 agencies operate under €100/hr: Alkemy, Kettydo, Reply Design.
- Which are the top-rated E-commerce UX agencies in Milan?
- Based on our editorial scoring (portfolio quality, business credibility, and case study depth), the top-ranked E-commerce UX agencies in Milan are Sketchin, Moze Studio, Alkemy. See the full review on each agency's profile.
- What other industries do Milan E-commerce agencies serve?
- Beyond E-commerce, the most common cross-industry experience among these agencies is Retail (4 of 6 agencies). Notable examples include Sketchin, Alkemy, Kettydo.
- How recent are these E-commerce UX agency reviews?
- All 6 agencies on this page were editorially reviewed between May 30, 2026 and May 30, 2026 — the most recent being Moze Studio. See our review methodology for how scores are calculated.
Local Insight
E-commerce UX Agencies in Milan
Milan is Italy's commercial and fashion capital, and that shapes its e-commerce design market more than any tech cluster does. The country's retail and fashion names sit here or nearby, and a dense network of D2C brands is built on the Made-in-Italy label, so local designers are fluent in product-led storytelling, catalogue merchandising, and the checkout expectations of Italian shoppers who still lean on cards and cash-on-delivery. Yoox Net-a-Porter grew out of this ecosystem, seeding real luxury-commerce product experience in the talent pool.
Expect 70-120 EUR/hr for senior e-commerce UX, below Northern-European capitals for comparable visual craft, which is part of Milan's appeal. The trade-off is discipline: the local strength skews toward beautiful fashion and lifestyle storefronts, so conversion-rigorous work - funnel instrumentation, A/B testing, checkout optimisation measured against revenue - is held by fewer teams than the polished portfolios suggest. Before committing, ask for a checkout or funnel redesign with before-and-after conversion numbers rather than redesign screenshots, and confirm the agency handles PSD2 strong customer authentication and the Italian payment mix, since an SCA step-up that bleeds conversion erases the gains a prettier store promises.
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