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Reply Design

Milan, Italy

100-249€95-135/hrResponds in 24h

About

Reply's design and experience practice—an umbrella over specialist Reply agencies (Xister, Triplesense, Sagepath) delivering brand experiences, UX/UI, e-commerce and AI-driven products for enterprise clients like Toyota, Fiat and Geox.

Who They Work With

Enterprise brands launching AI-driven digital products and multichannel campaigns, like Toyota's sales assistant and Geox's e-commerce.

Clients:EnterpriseB2CB2B
Engagements:Project-based

Based on 12 documented clients · verified Jul 2026

Notable Clients

Every engagement documented in a published case study

Toyota (Toyota Motor Italia)Xister Reply built 'MIA,' an AI digital sales assistant — a real-time conversational avatar (Unreal Engine/MetaHuman) guiding in-dealership car selectionSource
FiatTriplesense Reply produced Fiat Pandina's first AI-crafted TV commercial with Google Veo/Vertex AI, combining AI, 3D and VFX for cinematic contentSource
GeoxTriplesense Reply led UX/UI, copy and data for Geox's replatform to Salesforce B2C Commerce — an 'e-commerce to e-boutique' redesign with Benefeet loyaltySource
St. Peter's Basilica (The Vatican)Sagepath Reply designed the immersive experience website over an AI/photogrammetry digital twin of the basilica for the 2025 Jubilee (with Microsoft, Iconem)Source
AONXister Reply redesigned the intranet UX and visual identity and rolled out Viva Engage, shifting internal comms from hierarchical to participatorySource
SouthState BankSagepath Reply built a guided, personalized onboarding experience (13-email/6-SMS journeys, a personalized hub); 24% SMS click-through, +53% journey activitySource
Georgia-PacificSagepath Reply led product design, solution architecture and front-end (ReactJS) for a unified partner portal replacing fragmented recycling-operations commsSource
Trussardi Parfums (Give Back Beauty)Xister Reply designed the UX/UI for the Primo fragrance launch — an immersive 360° site with a custom Fortnite island and instant-win contest for Gen ZSource
LoackerXister Reply created the 100th-anniversary global campaign 'Goodness is a Rebel Choice' — Milan murals, video, a TikTok filter and influencer activationSource
Flee (Moov Group)Xister Reply redesigned the driveflee.com UX/UI — personas, user flows and a mobile-first modular design system, backed by surveys, analytics and workshopsSource
AbocaXister Reply led digital strategy and content for Aboca's French and Spanish market expansion, with localized editorial streams preserving the brandSource

Services

Service DesignUX/UI DesignInnovation

Industries

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