Sketchin
Milan, Italy
About
Experience design company creating meaningful digital experiences.
Our Take
The published portfolio runs to roughly 10 detailed case studies spanning public administration (INPS, Sogei), fintech (Nexi), healthtech, retail, and brand work, with several dated 2024-2025 and clients including Enel, Sky, Vodafone, and Fendi cited site-wide.
Most write-ups lead with process counts (45 weekly iterations on Nexi, 40+ on INPS) and scope figures (300+ redesigned services, 30M citizens) but rarely show the underlying user research methods, and only the Nexi AI assistant publishes performance data (56K monthly interactions, 37% handled by AI).
Case studies are heavier on strategic narrative and visuals than on testing artifacts, so you will see co-design workshops and stakeholder counts more than usability findings.
Best for enterprise and public-sector buyers running multi-stakeholder service-design and design-system programs who value breadth and process rigor over published before/after metrics.
Key strengths
- Verticals shown match those claimed: live case studies cover public service (INPS Sirio, Sogei), fintech (Nexi), healthtech, and brand, rather than a single sweet spot.
- Recent work is dated and dense in process signals, with the Nexi 2024 build publishing 56K monthly interactions and 37% AI-handled volume, and INPS reporting 300+ redesigned services across 30M citizens.
- Design-system and governance capability is demonstrated end to end on INPS (Sirio, design tokens, public docs at inps.design) and ChorusLife.
Good to know
- Ask for the research methods behind each project: case studies cite iteration and workshop counts but rarely document interviews, field research, or usability testing.
- Request outcome metrics in writing before committing; only the Nexi case publishes performance data, while other projects show scope figures rather than business results.
- Confirm which of the six studios and which BIP Group resources staff your project, since the studio sits inside a 400+ person parent and lists no fixed team size.
Based on publicly available portfolio as of May 30, 2026. Own this agency? Claim your profile to provide additional context or request a review update.
Services
Industries
Get Matched with Agencies
RecommendedTell us your needs and we'll connect you with 3 vetted agencies—including Sketchin if it's a fit.
Get Matched →✓ We guarantee a response within 48 hours
Want to contact Sketchin directly?
Agencies with verified profiles receive leads instantly.
Own this agency? Claim your profile to verify info & receive leads directly.
Compare Sketchin with
Editorial head-to-heads with the agencies most often shortlisted alongside Sketchin.