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Make it Clear logo - UX agency in London

Make it Clear

London, United Kingdom

10-49Contact for ratesResponds in 24h

About

UK UX and branding agency with 20+ years creating user-centered design solutions.

Who They Work With

Universities, education publishers, and B2B tech firms needing research-led UX and branding for complex platforms.

Engagements:Project-basedRetainer

Based on 15 documented clients · verified Jul 2026

Our Take

Make it Clear's portfolio shows 10+ projects spanning education (Cambridge University Press, Imperial College London), sports (Women of Union, ScrumQueens), cybersecurity (Spamhaus), and consumer apps (OKTIV). The work leans toward branding, visual identity, and website design rather than deep UX process—published case studies show deliverables but limited evidence of research methodology or measurable outcomes.

The service offering is broad: consultancy and research, UI/UX, and brand design, which suggests UX is one capability among several rather than the core focus. Their research services list (design sprints, journey mapping, usability testing, personas) is extensive on paper.

The weaker fit is teams needing deep, metrics-led product UX over branding—the strongest, most consistent work pairs research-led UX with brand and visual identity for education and B2B-tech clients.

Key strengths

  • Broad service range covering research, UX/UI, and brand design under one roof—useful if you need both brand and digital work
  • Published projects for recognizable institutions (Cambridge University Press, Imperial College London, The Design Museum)
  • 20+ years in operation with a London base

Good to know

  • Case studies focus on visual deliverables rather than UX process—ask to see research artifacts and measurable outcomes if UX depth matters to your project
  • Service breadth (print design, event support, artworking) suggests UX may not be the primary discipline—clarify team composition for UX-heavy projects
  • No published rates—request pricing early to assess budget fit
Gabor Kiss

Reviewed by Gabor Kiss

Founder of UX Agencies · UX Lead at SAP · Feb 19, 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

Every engagement documented in a published case study

Cambridge University Press & AssessmentPost-merger corporate website: IA, card sorting, remote usability testing, UI and a design system; also redesigned the Cambridge Core academic platformSource ↗
Imperial College LondonVisual identity refresh and persona work for the Centre for Academic English; icon system, print and digital collateralSource ↗
Thales4+ year relationship; led the CipherTrust Data Security Platform launch—messaging strategy, visual identity, product video and asset rolloutSource ↗
GoogleInternal 'Pass it On' referral campaign for EMEA SMB teams—strategy and collateral across 19 countries; London Design Award goldSource ↗
Virgin MediaRedesigned self-install quick-start guides via user research and journey mapping; cut support calls and lifted self-install NPSSource ↗
The Design MuseumInteractive 'design your own trainer' tool for the Sneakers Unboxed exhibition—UX/UI, IA and a responsive design systemSource ↗
SpamhausTwo-phase UX/UI redesign splitting the site into Threat Intel Community and Spamhaus.org; workshops, personas, usability testing; testimonialSource ↗
1SpatialUX/UI redesign of an RAF aeronautical-information app; 50% faster, WCAG AA and ISO 9241 compliant; named testimonialSource ↗
BiofidelityUX/UI for a web assay-analysis tool used by lab technicians analysing lung-cancer assays; research, personas, usability testingSource ↗
Frontier Smart TechnologiesRedesigned the white-labelled OKTIV smart-radio control app—UX audit, personas, IA, prototypes and a Figma style guideSource ↗
More than EqualCreative and brand support for the non-profit developing the first female F1 champion; campaign imagery drove strong engagement growthSource ↗

Services

Industries

EducationTechnology

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