Cyber-Duck
London, United Kingdom
About
ISO-accredited digital transformation agency specializing in user-centred design for government, healthcare, and finance, operating since 2005. Now part of CACI Digital Experience.
Our Take
Cyber-Duck (now CACI Digital Experience) publishes detailed case studies for major UK institutions—the Bank of England project documents persona development, content strategy for 4,500+ pages, user testing, and measurable outcomes (308% social traffic increase, 30% longer session times).
ISO-certified across human-centred design (9241), quality (9001), and security (27001), with 170+ awards over 20 years.
Best for government, healthcare, and finance organizations requiring ISO-accredited UX processes and GDS compliance.
Key strengths
- National Highways project passed GDS Alpha assessment on first attempt—directly relevant if your project must meet Government Digital Service standards
- Private sector clients visible alongside public sector: Handelsbanken, Worcester Bosch, Cadbury—the ISO-accredited process applies to commercial engagements, not just government
- Deloitte Technology Fast 500 recognition signals sustained business growth and operational maturity beyond design delivery
Good to know
- Now part of CACI Digital Experience—confirm team continuity and whether original Cyber-Duck principals lead your engagement
- ISO-certified process and public sector compliance overhead may mean longer timelines—clarify turnaround expectations upfront
Based on publicly available portfolio as of Feb 11, 2026. Own this agency? Claim your profile to provide additional context or request a review update.
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