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Plug & Play Design logo - UX agency in London

Plug & Play Design

London, United Kingdom

10-49€35/hrResponds in 24h

About

London UX/UI and front-end studio operating since 2006, focused on complex, data-heavy B2B software and fintech interfaces (CRMs, trading platforms, ERP dashboards).

Who They Work With

B2B software and fintech teams modernising complex, data-heavy platforms—CRMs, trading apps and ERP dashboards.

Engagements:Project-basedEmbedded teamsRetainerTransformation programs

Based on 22 documented clients · verified Jul 2026

Our Take

Plug & Play Design has operated since 2006 from offices in Guildford, Southwark, and Fitzrovia, publishing 20+ case studies across fintech (Idealex, Falcon X, EightCap), CRM interfaces (Smartr365, Utility Warehouse), and mobile apps (Powerleague, InTruck).

The Idealex project documents a discovery phase with competitor analysis and sign-up flow research.

Most visible work focuses on UI design execution and frontend development.

The weaker fit is a research-heavy, zero-to-one product needing deep discovery: the strength here is UI design and front-end execution on complex existing platforms—CRMs, trading and ERP dashboards—at rates well below the London average.

Key strengths

  • Visible work for WWF (Carbon Calculator, Demos survey), National Zakat Foundation, and Prisym ID (pharma)—portfolio extends beyond fintech into charity and regulated industries
  • Named client testimonial from Smartr365 CEO ('deliveries are consistently high-standard')—ask for additional references in your specific sector
  • Digital Product Retainers offered as a named service—signals ongoing support capability beyond one-off project delivery

Good to know

  • Most case studies present UI redesigns and frontend builds without visible user research or usability testing—confirm research process if your project requires it
  • At EUR 35+/hr, rates are significantly below London market average—clarify team location and seniority to understand the pricing model
Gabor Kiss

Reviewed by Gabor Kiss

Founder of UX Agencies · UX Lead at SAP · Feb 11, 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

Every engagement documented in a published case study

Smartr365 (Legal & General)Redesigned the mortgage-platform UX/UI plus Angular dev to win L&G investment; ongoing Phase 2; CEO Conor Murphy testimonialSource ↗
Utility Warehouse12-week UI framework harmonising internal customer-service systems; 600k+ customers, 600+ support staff, 40k distributorsSource ↗
WWFBuilt a scalable Laravel/Vue carbon-footprint calculator; staff update the logic via Excel upload; PM praised the scalabilitySource ↗
EightCap6-week UX/UI redesign of the FX/CFD broker portal; cut signup friction, added social auth plus a rewards store; named endorsementSource ↗
Powerleague10-month overhaul of the website plus a React Native app for the UK/NL pitch-booking firm; booking engine, player marketplaceSource ↗
Prisym ID18-month embedded team; digital transformation of pharma-labelling ERP from installed to cloud with a React build and design systemSource ↗
MyOptique Group6-month call-centre CRM overhaul plus React dev for the eyewear e-tailer (Glasses Direct, Sunglasses Shop); PM endorsementSource ↗
Assured Data Protection6-week UX refresh plus front-end within React constraints for the cybersecurity platform; CTO testimonialSource ↗
Xeus4-month full UX/UI redesign plus front-end of a venture-backed SaaS CRM; tech director testimonialSource ↗
Give A Grad A Go5-month self-service recruitment portal plus rebrand (UK/AU); marketing manager testimonialSource ↗
National Zakat Foundation10-week donation-flow redesign plus Vue/Laravel build for the UK charity; rebuilt the Zakat calculatorSource ↗
Falcon X12-week UI/UX plus animation for a crypto trading dashboard (institutional and HNW); PM cited complex data-viz flowsSource ↗

Services

UX/UI DesignFrontend DevelopmentDigital Strategy

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