Top 10 in London·Rank earned, never paid·How rankings work →
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Lighthouse logo - UX agency in London

Lighthouse

London, United Kingdom

10-49€165-220/hrResponds in 24h

About

Specialist UX/UI design agency and bolt-on product team partner for enterprise organizations, operating since 2008. Now part of Digital Product People.

Who They Work With

Enterprise and scale-up product teams modernizing complex B2B SaaS, finance or automotive tools with a research-led, embedded UX partner.

Engagements:Project-basedEmbedded teamsRetainer

Based on 16 documented clients · verified Jul 2026

Our Take

Lighthouse publishes 11+ case studies across SaaS, finance, and automotive—several documenting user research, clickable prototyping, and usability testing.

The Euromoney IJ Global and PayPoint projects show full problem-to-validation workflows with named team roles.

Holds Top 10 Global UX Agency ranking on Clutch and Top 5 on The Manifest.

Reach for Lighthouse when an underperforming professional-services product needs a full problem-to-validation overhaul—the Euromoney, PayPoint and Bank of Kigali case studies document research, tested prototyping and multi-year retained partnerships rather than one-off redesigns.

Key strengths

  • PayPoint case study includes both remote testing (via Maze) and in-person testing in London retail locations—demonstrates ability to adapt research methods to the product context
  • Euromoney IJ Global project included front-end framework delivery and gated revenue model strategy alongside UX—signals capability beyond pure design
  • Published blog and thought leadership content on SaaS UX and user behaviour—signals active methodology development beyond client delivery

Good to know

  • Now part of Digital Product People—confirm which team members will work on your project and whether the original Lighthouse principals still lead engagements
  • Published case studies lack specific measurable outcomes (conversion lifts, task completion rates)—ask for quantified results from recent work
Gabor Kiss

Reviewed by Gabor Kiss

Founder of UX Agencies · UX Lead at SAP · Feb 11, 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

Euromoney (IJ Global)User research, clickable prototypes and testing lifted the infrastructure-finance SaaS's usability 45%Source
PayPointRedesigned the retail terminal UX with Maze tests and in-store validation with 40+ retailersSource
AutomataVisualized new lab-automation software via stakeholder interviews and a modular workcell UISource
Cap HPIBuilt mobile-first myHPI from phone interviews, a 500+ driver survey and 26 wireframed flowsSource
Bank of KigaliLong-term partner since 2019: mobile-banking, back-office tools and org-wide design transformationSource
ChargeNow for Business (DCS)Retained since 2018: a 3-day design sprint led to an EV fleet-charging MVP and B2B design systemSource
Aston LarkDesigned a mobile-first four-step boat-insurance quote flow from mapped risk-capture logicSource
SureCloudRebuilt a GRC/cyber-risk SaaS with a new design system and clearer data-table visualizationSource
Digital Theatre+700+ hrs redesigning the ed-tech platform with persona research, educator testing and accessibilitySource
Push SecurityShaped a cybersecurity MVP: cut six personas to one, then delivered flows and a full design systemSource

Also worked with

KPMG
Roche

Services

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