Dept
Amsterdam, Netherlands
About
Global marketing and technology agency with 4,000+ specialists across 30+ offices, combining brand, media, commerce, and technology services. B Corp certified.
Who They Work With
Enterprises needing one scale marketing-and-technology partner for commerce, data and brand across markets, not a boutique UX studio.
Based on 22 documented clients · verified Jul 2026
Our Take
Dept is a 4,000-person marketing and technology conglomerate (€500M+ revenue, Carlyle Group-backed) with 30+ offices across 5 continents. Visible case studies focus on brand campaigns and social strategy—the eBay partnership (17 years, 256% reach increase, 254% engagement increase) and Love Island sponsorship (217M impressions) are marketing engagements, not UX product work. Webby Agency of the Year 2024/2023/2022.
UX and product design is one genuine strand—Google Store, Patagonia's e-commerce, the American Express OPEN app and the Formula E fan app are real product and experience work—inside a much larger marketing, commerce and data stack, much of which is campaign and platform delivery rather than standalone UX research.
The weaker fit is a buyer wanting a boutique, senior-led UX team on a single product: at 4,000 people across 30 acquired studios, ask which studio (BASIC, Studio Dumbar, Hello Monday) and which named leads would staff your work.
Key strengths
- Enterprise-scale client roster—eBay (17-year partnership), NVIDIA, Meta, Arm—with published campaign metrics
- B Corp certified, Webby Agency of the Year 3 consecutive years, 200+ leaders as shareholders
- Global reach across 30+ offices on 5 continents with 50/50 tech and marketing split
Good to know
- Published case studies are marketing and brand campaigns—not UX product design; confirm the size and seniority of the dedicated UX team before committing
- At 4,000+ people with 30 acquisitions since 2015, project teams vary widely—clarify which sub-agency or team will handle your work
- Rate of €100–149/hr is for a marketing conglomerate; verify that UX-specific work won’t be a secondary priority within a larger engagement
Reviewed by Gabor Kiss
Founder of UX Agencies · UX Lead at SAP · Feb 11, 2026
Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.
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