Comparison updated October 2026
Agency Comparison
Crafton vs Cyber-Duck
Comparing Accessibility options: Warsaw vs London.
Side by side
Key data on both agencies. The accent dot marks where one leads.
| Crafton | Cyber-Duck | |
|---|---|---|
| Editorial score | ●81/100 | 77/100 |
| Hourly rate | ●€40-90/hr | €180-235/hr |
| Team size | 50-99 | 50-99 |
| Location | Warsaw, Poland | London, United Kingdom |
| Founded | 2010 | — |
| Tier | Premium | Free |
| Last reviewed | ●Oct 7, 2026 | Feb 11, 2026 |
What we said about each
What we said about Crafton
"Of 28 published case studies, the deepest show the research behind the design: ENEA's redesign documents 8 user interviews, 4 staff focus groups and two usability-test rounds, and Santander Consumer Bank's covers 16 test respondents. Santander is the one case with results the design can claim—20% shorter loan applications and 45% higher user satisfaction; elsewhere the figures are platform usage or the client's own business numbers, such as Najiz's 57,000 weekly court cases. The weaker fit is…"
— UXAgencies editorial team, reviewed Oct 7, 2026
Read full review →What we said about Cyber-Duck
"Cyber-Duck (now CACI Digital Experience) publishes detailed case studies for major UK institutions—the Bank of England project documents persona development, content strategy for 4,500+ pages, user testing, and measurable outcomes (308% social traffic increase, 30% longer session times). ISO-certified across human-centred design (9241), quality (9001), and security (27001), with 170+ awards over 20 years. Engagements skew long-term and capability-building—103 staff trained in service design at…"
— UXAgencies editorial team, reviewed Feb 11, 2026
Read full review →Best for
Where each agency measurably leads — on pricing, team capacity, declared specializations, and editorial scoring. Use these to match an agency to your project priorities.
Choose Crafton if you need
- •a more cost-effective engagement (~69% lower rate)
- •disclosed specialization in EdTech / SaaS & B2B
- •broader service offering — also covers UX Audit and Product Design
- •a higher overall editorial score
Choose Cyber-Duck if you need
- •disclosed specialization in Healthcare / Government
- •broader service offering — also covers UX/UI Design and Digital Strategy
Strengths and watch-outs
Both upsides and risks, straight from our editorial assessments.
Crafton
✓ Strengths
- •Long-running enterprise accounts—LOT Polish Airlines since 2019, plus 6 projects over 3 years for STC—suit buyers who need a partner for years, not one launch
- •Accessibility is documented, not just listed: the Poznań University of Economics site was tested with blind, low-vision, dyslexic, deaf and motor-impaired students against WCAG 2.1 AA
- •Aviation work covers both sides of a trip—LOT's booking engine and Manage My Booking, plus Riyadh and Jeddah airport portals with indoor wayfinding and flight tracking
⚠ Watch-outs
- •Ask how the published numbers were measured: SAB Invest's 92% digital registration is a bank-wide figure and Najiz's 57,000 weekly court cases is platform usage, so neither shows what the redesign changed
- •Budget for project totals, not just the €40-90/hr rate: Crafton quotes websites at tens to hundreds of thousands of złoty and says it recommends other agencies to smaller companies with simple needs. If your budget is fixed, share it up front—the agency offers to scope a smaller MVP to fit it
- •Several of the deepest case studies—ENEA, TEB Edukacja, Poznań University of Economics—are published in Polish only; ask for English write-ups if you can't read them
Cyber-Duck
✓ Strengths
- •National Highways project passed GDS Alpha assessment on first attempt—directly relevant if your project must meet Government Digital Service standards
- •Private sector clients visible alongside public sector: Handelsbanken, Worcester Bosch, Cadbury—the ISO-accredited process applies to commercial engagements, not just government
- •Deloitte Technology Fast 500 recognition signals sustained business growth and operational maturity beyond design delivery
⚠ Watch-outs
- •Now part of CACI Digital Experience—confirm team continuity and whether original Cyber-Duck principals lead your engagement
- •ISO-certified process and public sector compliance overhead may mean longer timelines—clarify turnaround expectations upfront
Service coverage
Where each agency overlaps and where each is unique.
Only Crafton
Both
Only Cyber-Duck
- •UX/UI Design
- •Digital Strategy
Industry coverage
Where each agency overlaps and where each is unique.
Pricing math
Estimated cost of a typical 12-week senior engagement (~480 hours), at each agency's published rate.
Crafton
Rate: €40-90/hr
€19,200–€43,200
Cyber-Duck
Rate: €180-235/hr
€86,400–€112,800
For most general product engagements, Crafton delivers better ROI per hour. For Healthcare-specific work, Cyber-Duck's premium is justified by their declared specialization.
Frequently asked questions
- Which is cheaper, Crafton or Cyber-Duck?
- Crafton is cheaper by roughly 69% — €65/hr median vs €208/hr at Cyber-Duck. The premium reflects either brand or specialization — see the editorial pull quotes for context.
- Which has more FinTech experience, Crafton or Cyber-Duck?
- Both agencies publish FinTech case studies and have similar industry breadth. Compare directly on the agency profiles: Crafton and Cyber-Duck.
- Which scores higher overall, Crafton or Cyber-Duck?
- Crafton scores 81/100, 4 points higher than Cyber-Duck at 77/100. Both portfolio quality and business credibility feed into the score — see our methodology for the full breakdown.
- Which is faster to engage, Crafton or Cyber-Duck?
- Cyber-Duck is typically faster to engage — smaller team, fewer procurement gates. Crafton runs a larger team and more procurement steps, which usually means longer lead times. Kickoff availability is the number that actually varies, so ask both for their current start date before signing.
- When should I consider both Crafton and Cyber-Duck?
- Consider running parallel discovery briefs with Crafton and Cyber-Duck if your project spans multiple workstreams, you want competitive proposals to compare scope and approach, or you're undecided between the specialization angles each brings (see the Best for cards above). Most engagements ultimately go with one — but the parallel-brief phase is a low-cost way to validate fit.
Read the full reviews
Side-by-side comparison is a starting point. The full editorial reviews include portfolio analysis, case studies, and the buyer-strength / watch-out detail behind the bullets above.