Welcome Max
Paris, France
About
French UX/CX consulting agency specializing in audits, service design, and prototyping.
Our Take
Welcome Max lists 20+ client projects for recognizable brands—Monoprix, Carrefour, eBay, Orange, Royal Canin, Opéra de Paris, Sarenza—with work spanning UX audits, user testing, ethnographic research, and service design. Project descriptions indicate genuine research methodology (guerrilla tests, A/B tests, ethnographic studies, co-design workshops), though detail is limited to brief summaries rather than full case studies with measurable outcomes.
The agency structures its offering around three pillars: research (audit and consulting), service design, and user testing—a clear UX research-first positioning rather than a design execution shop.
Best for retail, e-commerce, and consumer brands that need UX research and auditing with a test-and-learn methodology—particularly strong for French and European omnichannel experiences.
Key strengths
- Client roster includes major retail and consumer brands (Monoprix, Carrefour, eBay, Orange, Royal Canin, Opéra de Paris)
- Research methodology visible across projects: ethnographic studies, guerrilla testing, A/B testing, co-design workshops
- M-commerce award winner with English and French delivery capability
Good to know
- Project descriptions are brief summaries without measurable outcomes—ask for detailed case studies with metrics
- Primary content and most case study detail is in French—confirm depth of English-language reporting if that matters to your team
- No published rates or team size details—request both early in your evaluation
Based on publicly available portfolio as of Feb 19, 2026. Own this agency? Claim your profile to provide additional context or request a review update.
Services
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