#2 of 17 UX agencies in Paris
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use.design
Paris, France
About
Specialized product design and UX/UI agency focusing on professional software and AI-integrated interfaces.
Who They Work With
B2B software, industrial-HMI and medical-device teams needing senior UX on complex professional interfaces—Thales, Suez, Theraclion.
Based on 25 documented clients · verified Jul 2026
Our Take
use.design publishes 31 project pages concentrated in professional and embedded software—Thales air-traffic and cockpit interfaces, Suez and JRI supervision tools, Xerox and Eddyfi industrial HMIs, Scality and MEGA enterprise SaaS, and medical devices for Theraclion and Yseop.
The case studies that open into detail (Theraclion Sonovein, Yseop Copilot, Thales TopSky) run 600–900 words and describe a real process—field observation, co-creation workshops, Figma prototyping, and qualitative testing—but none publish quantitative outcomes, and the portfolio listing is otherwise screenshot-driven.
The AI positioning is visible but thin in evidence: the Yseop page is the clearest example, devoting roughly 80 words to symbolic AI versus LLM reliability, so buyers expecting deep AI-interface case work should ask for more.
Uniquely deep on safety-critical and industrial interfaces—air-traffic (Thales), water and IoT supervision (Suez, JRI), medical devices (Theraclion, Axigate)—with documented field research and co-design; the gap is published quantitative outcomes, and the 'AI' framing rests mostly on one real case (Yseop).
Key strengths
- 31 project pages spanning regulated and technical domains—aerospace (Thales x4), water and IoT supervision (Suez, JRI), industrial HMI (Xerox, Eddyfi), enterprise SaaS (Scality, MEGA), and medical devices (Theraclion)—with recognizable client names
- Detailed case studies document field observation, co-creation workshops, prototyping, and qualitative testing rather than visuals alone, with senior designers cited at 15–25 years of experience
- Transparent productized pricing (Audit UX/AI from €5,400, Quick wins from €10,800, Project from €21,600) and French Innovation Tax Credit (CII) accreditation make budgeting and legitimacy easy to verify
Good to know
- No case study publishes quantitative outcomes such as adoption, time-savings, or error reduction—ask for measurable results from comparable engagements before committing
- The AI Design offering carries limited visible case evidence (one substantive AI example); request specifics on AI-interface deliverables and prior AI work if that is your priority
- Exact team size and the split between in-house and distributed contributors are not disclosed—confirm who staffs your project and their domain experience
Reviewed by Gabor Kiss
Founder of UX Agencies · UX Lead at SAP · May 30, 2026
Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.
Notable Clients
Every engagement documented in a published case study
Services
Industries
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