The Story
Warsaw, Poland
About
iF Design Award-winning UX agency combining research, design, and software development since 2009.
Who They Work With
Healthcare, pharma and clinical-research organizations needing research-led UX for patient-facing products and services.
Based on 8 documented clients · verified Jul 2026
Our Take
The Story publishes 26 projects with a distinctive emphasis on UX research—their Patient Experience Design project involved ethnographic research, in-depth interviews, and workshops across 5 countries (Poland, Ukraine, Bulgaria, Germany, USA), and the Woodlove.to project documents a full cycle from user testing through design system to marketplace delivery.
Design systems feature prominently across multiple projects (Invicta Clinic, Woodlove, Examedin, Wiadomoscispozywcze.pl), and the iF Design Award validates design quality. The tech stack (React, Python, AWS) enables full design-to-development delivery.
The weaker fit is a buyer needing published business metrics: case studies document rich methodology (5-country patient research, design systems) but not conversion or adoption figures, so ask for outcome data on a comparable project.
Key strengths
- Demonstrated UX research capability: 5-country ethnographic research for clinical trials, usability testing for Woodlove.to, dermatology app interface research, and WCAG audit services
- Design systems delivered across 4+ projects (Invicta, Woodlove, Examedin, Wiadomoscispozywcze.pl)—consistent evidence of scalable design thinking
- iF Design Award winner operating since 2009 with 240+ knowledge articles—long track record with active expertise sharing
Good to know
- No hourly rates published—request pricing early to confirm budget fit
- Case studies describe project scope and methodology but don't include measurable business outcomes (conversion rates, adoption metrics)—ask for performance data if ROI evidence matters to your evaluation
- Project portfolio leans toward Polish and European clients in healthcare and publishing—if your project is in a different domain, confirm relevant experience
Reviewed by Gabor Kiss
Founder of UX Agencies · UX Lead at SAP · Feb 11, 2026
Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.
Notable Clients
Every engagement documented in a published case study
Services
Industries
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