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Nordic Usability logo - UX agency in Zurich

Nordic Usability

Zurich, Switzerland

2-9Contact for ratesResponds in 24h

About

Boutique CX/UX agency specializing in mobile UX, WCAG accessibility audits, and usability evaluation.

Who They Work With

Consumer product teams at Swiss enterprises needing embedded UX research and usability validation for high-traffic apps and platforms.

Clients:EnterpriseB2C
Engagements:Project-basedEmbedded teams

Based on 5 documented clients · verified Jul 2026

Our Take

Nordic Usability publishes 5 case studies for Swiss clients—Axpo (energy data visualization), Migros Online (e-grocery UX), GSK Otrivin (global website validation), ricardo.ch (native auction apps), and search.ch (leisure activities platform). The work demonstrates UX design and usability testing capability, with an emphasis on mobile and native app design.

Accessibility is offered as a packaged “Accessibility Check” service (WCAG audit with contrast, keyboard navigation, and screen reader testing) rather than a core specialization. The team is 3 named members, positioning this as a boutique studio.

The weaker fit is buyers who need deep, standalone WCAG compliance work—accessibility here is a packaged add-on, and the three-person team caps capacity for large parallel programs.

Key strengths

  • Swiss market expertise with recognizable clients (Migros Online, GSK, ricardo.ch, Axpo)
  • Packaged service offerings (UX Expert Review, Accessibility Check, Startup UX Sprint) with clear deliverables
  • Boutique model with on-site collaboration—they embed in your team rather than working remotely

Good to know

  • Accessibility is a packaged add-on, not a core specialization—if you need deep WCAG expertise or ongoing compliance support, confirm their accessibility team's depth
  • Team of 3 limits capacity for large-scale or parallel projects
  • No published rates—request pricing early; Swiss rates typically run higher than European averages
Gabor Kiss

Reviewed by Gabor Kiss

Founder of UX Agencies · UX Lead at SAP · Feb 19, 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

AxpoRedesigned the Power Switcher energy-scenario tool for experts and the public; research, workshops, prototyping, direct dev coordination; named testimonialSource ↗
Migros OnlineUX for time- and basket-based delivery-slot pricing on the e-grocery checkout to load-balance warehouses; testing and iterationSource ↗
GSK OtrivinRescued a global consumer-health website mid-project: prototyping, user testing and a handover method GSK adopted as standardSource ↗
ricardo.chDesigned native iOS and Android auction apps—research, usability testing, interaction and visual design; beat business targets; named testimonialSource ↗
search.chBuilt a leisure-discovery platform (IA, research, card sorting, interactive map and filters); named testimonialSource ↗

Also worked with

Homegate
Localsearch

Services

AccessibilityUsability EvaluationUX/UI Design

Industries

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