The Ergonomen
Zurich, Switzerland
About
UX and usability specialists focused on user experience design, usability testing, and user-centered design to optimize customer journeys and product acceptance.
Our Take
The 9 published case studies document method, not just outcomes: the Viseca credit-card project runs a behavioral-economics workshop, three Figma prototype variants per device, and a quantitative experiment with roughly 400 participants before naming a winning design, and a Zurich-Oerlikon usability lab with a paid test-participant pool (CHF 50-100 per session) backs the research claims.
Quantified results are thinner across the set—Schindler reports a 9.22% conversion lift over six months, but other cases describe the approach without disclosing participant counts or before/after figures, and no project carries a date more recent than 2023.
Best for finance, insurance, and public-sector buyers who want documented usability testing and behavioral-economics experimentation rather than visual design alone.
Key strengths
- 9 detailed case studies with named clients across finance/insurance (Viseca, Migros Bank, SWICA), public sector (Notariat Zurich, Obergericht), and energy (CKW, KVA Thurgau).
- Documented research infrastructure: a usability lab in Zurich-Oerlikon and a paid test-participant pool (CHF 50-100/session), with one experiment running ~400 participants.
- Method is visible end-to-end in at least one case—behavioral-economics canvas, three prototype variants per device, statistical analysis—plus a 9.22% conversion lift reported for Schindler and two Best of Swiss Web 2023 silver awards.
Good to know
- Ask for participant counts and before/after metrics on cases beyond Viseca and Schindler, since several studies describe the method but omit sample sizes and quantified outcomes.
- Confirm recent work, since no published case carries a date later than 2023; request 2024-2025 references during the pitch.
- Scope the engagement in CHF and clarify lab versus remote testing costs, as this is a Swiss Zurich-based firm and rates may sit above the directory's listed range.
Based on publicly available portfolio as of May 30, 2026. Own this agency? Claim your profile to provide additional context or request a review update.
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