User Research + Zagreb
Best User Research Agencies in Zagreb (August 2026)
3 User Research agencies based in Zagreb. Top-ranked: Human Interaction Company, Resonate Digital, Point Jupiter.
These agencies specialize in User Research with local presence in Zagreb. Average rates: €80-150/hr.
Market snapshot
Pricing for User Research agencies in Zagreb
Across all 3 user research agencies on this page, hourly rates span €45–€140, with a median around €75/hr. The European User Research average is €80-150/hr.
| Tier | Hourly rate | Agencies |
|---|---|---|
| Budget | €50–99/hr | 3 — Human Interaction Company, Resonate Digital, Point Jupiter |
Team capacity in Zagreb
All 3 agencies on this page disclose team size. The distribution breaks down as:
- Small/mid (10-49)3 agencies — Human Interaction Company, Resonate Digital, Point Jupiter
Rankings updated August 2026
Human Interaction Company
#1Zagreb, Croatia
Digital experience agency ('Human') that merges data, creativity and technology to design simpler digital interactions and web products.
Resonate Digital
#2Zagreb, Croatia
Research and design innovation consultancy (founded 2019) that validates ideas against user needs and designs UX solutions users actually use; it has delivered over 100 international projects across automotive, hospitality, enterprise SaaS, consumer electronics, eCommerce and entertainment.
Point Jupiter
#3Zagreb, Croatia
Remote-first digital product development and UX design agency serving Fortune 500 and startup clients across web and mobile.
Services frequently bundled with User Research in Zagreb
Beyond User Research itself, agencies on this page most commonly offer:
- UX/UI Design3 of 3 — Human Interaction Company, Resonate Digital, Point Jupiter
- Web Development2 of 3 — Human Interaction Company, Point Jupiter
- Digital Strategy2 of 3 — Human Interaction Company, Resonate Digital
- Web Design1 of 3 — Human Interaction Company
- Product Discovery1 of 3 — Human Interaction Company
- UX Strategy1 of 3 — Resonate Digital
Frequently asked questions — User Research in Zagreb
- How much do User Research agencies in Zagreb charge?
- Across all 3 User Research agencies on this page, hourly rates range from €45 to €140, with a median around €75. The European User Research average is €80-150/hr. 3 agencies operate under €100/hr: Human Interaction Company, Resonate Digital, Point Jupiter.
- Which are the top-rated User Research agencies in Zagreb?
- Based on our editorial scoring (portfolio quality, business credibility, and case study depth), the top-ranked User Research agencies in Zagreb are Human Interaction Company, Resonate Digital, Point Jupiter. See the full review on each agency's profile.
- How recent are these User Research agency reviews?
- All 3 agencies on this page were editorially reviewed between Aug 10, 2026 and Aug 10, 2026 — the most recent being Point Jupiter. See our review methodology for how scores are calculated.
Local Insight
User Research Agencies in Zagreb
Zagreb is a small market for standalone user research, and the honest framing is that three studios here publish it as a named discipline rather than a line item inside a build contract. Resonate Digital is the clearest case: its Hespo work for Hilding Anders documents customer interviews, buyer personas and usability testing across both concept and visual design, closing at a 4x conversion increase. Point Jupiter's Vodafone engagement lists workshops, three mapped user flows and personas, and Human Interaction has traded since 2001 with product discovery and user research among its named services.
Expect €50–100/hr for senior research work, roughly half the London or Zurich equivalent, with euro invoicing and GDPR by default since Croatia joined the eurozone and Schengen in January 2023. The trade-off is bench depth: these are teams of ten to fifty people, so a large multi-market study with parallel moderators is a stretch, and none publishes a standalone research report you can inspect. Before committing, ask how many participants a typical study recruits, who moderates them, and whether findings arrive as a report you own or as decisions already baked into a prototype.
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