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Userlutions

Berlin, Germany

10-49Contact for ratesResponds in 24h

About

Berlin UX agency specializing in usability testing, user research, and UX design, with a proprietary testing platform (RapidUsertests).

Who They Work With

Research-led usability programs for German enterprises—Siemens, Coca-Cola EP, Mister Spex—from eye-tracking labs to embedded interim UX.

Engagements:Embedded teamsProject-based

Based on 15 documented clients · verified Jul 2026

Our Take

Three detailed case studies document end-to-end UX process—Coca-Cola Europacific Partners (B2B e-commerce platform across 13 countries since 2017, embedded in agile sprints with brainstorming, wireframes, high-fidelity prototypes tested with real users), E.ON (design thinking with guerrilla user research, expert review, ideation workshops, and creative focus groups producing 70+ ideas for a meter-reading app), and Vaillant (long-term partnership combining UX design, continuous usability testing, and stakeholder coaching).

The agency fields 17+ named UX specialists with dedicated Senior Researchers and Team Leads, plus runs RapidUsertests as a proprietary crowd usability testing platform. Claims market leadership in usability testing in Germany.

Testing capacity scales through the in-house RapidUsertests platform—built for continuous test-and-optimize cycles rather than one-off studies.

Key strengths

  • Coca-Cola case documents 7+ year embedded partnership across 13 countries—brainstorming, wireframes, high-fidelity prototypes tested with real users before development
  • E.ON case shows full design thinking process: guerrilla research, expert review, ideation workshops, creative focus groups, and clickable prototype—with named client testimonial
  • 17+ named UX specialists with dedicated Senior Researchers and Team Leads, plus a proprietary testing platform (RapidUsertests)

Good to know

  • No hourly rate published—request pricing early to assess fit with your budget
  • Vaillant case mentions continuous UX tests but published case studies don't include specific measurable outcomes—ask for conversion or adoption metrics from past engagements
Gabor Kiss

Reviewed by Gabor Kiss

Founder of UX Agencies · UX Lead at SAP · Feb 12, 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

Every engagement documented in a published case study

SiemensSix-month user research program—visits to 24 machine-building firms—validating an industrial cloud platformSource ↗
Coca-Cola Europacific PartnersUX/UI design and multi-country usability testing for a B2B ordering platform across 13 European countriesSource ↗
E.ONDesign-thinking project digitizing meter reading, with a clickable app prototypeSource ↗
Bosch ThermotechnikEye-tracking plus lab usability study of the effizienzhaus-online configurator with 20 homeownersSource ↗
Mister SpexMulti-year all-touchpoint testing program—11 lab projects plus 40+ remote testsSource ↗
VaillantResearch- and testing-based design support for the digital customer experienceSource ↗
KLiNGEL GruppeEmbedded interim UX research 2019–2022: two researchers filled a full-time in-house roleSource ↗
Ernsting's familyExpert review of the online shop yielding 97 prioritized usability and conversion recommendationsSource ↗
MaxdomeContinuous usability-testing program, roughly 15 test-and-optimize cycles per yearSource ↗
WestermannRedesign of the BiBox digital-education platform integrating UX, visual design and accessibilitySource ↗

Industries

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