The #1 UX agency in Zagreb
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Infinum
Zagreb, Croatia
About
Digital product development company that designs and builds mobile apps and complex web platforms for enterprises and funded startups, with UX/UI design a core pillar.
Our Take
Fifty-two case studies are published, and the client list is genuinely enterprise—Porsche, Philips, Allianz, Stryker, Royal Caribbean, SiriusXM and Raiffeisen among them, alongside mobile banking for several Central European banks.
Depth varies sharply between them: the Stryker engagement documents three personas, a two-day design workshop and eight prioritized design requirements against a stated $1M potential saving to hospitals, while the Porsche loyalty app records a WebSi award but publishes no research detail or outcome numbers.
At €140–185/hr this is the top of the Croatian market, priced like a Western European consultancy, which is consistent with 396 people across 22 teams and 200+ awards including Red Dot and iF Design.
Best for enterprises and funded scale-ups needing multi-squad product design and engineering under one roof, and able to brief a team working to a Western European rate card.
Key strengths
- Fifty-two published case studies is among the deepest portfolios in the directory, with the regulated end well represented: mobile banking for Raiffeisen, HPB and NLB, insurance for Allianz, and medical work for Stryker and Bloom Diagnostics.
- The Stryker engagement is the clearest process evidence: three personas for floor nurses, nurse managers and hospital administrators, a two-day stakeholder workshop, and eight prioritized design requirements, with the engagement extended twice.
- Operating since 2005 with 396 people across 22 teams, 200+ awards including Red Dot (2019, 2021) and iF Design (2021, 2022, 2024), plus the acquisition of Amsterdam creative agency Your Majesty.
Good to know
- Outcome reporting is inconsistent across case studies—several marquee projects publish awards and feature lists but no numbers—so ask for the measured result on two projects closest to yours.
- At roughly triple the Zagreb median rate, confirm what the premium buys: which named seniors sit on your squad, and whether design and engineering bill at the same rate.
- With 22 teams and services spanning brand, AI, IoT, enterprise platforms and cybersecurity, confirm how many people are dedicated to your project versus shared, and who owns the design decisions.
Reviewed by Gabor Kiss
Founder of UX Agencies · UX Lead at SAP · Aug 10, 2026
Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.
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